Shipping Policy

At Oliver & Grace London, we aim to deliver your order as quickly and accurately as possible. This document provides full details about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive an email containing your tracking details.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or as a result of customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. Customs fees or import duties may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed during checkout and depend on the weight, destination, and chosen shipping method.

Responsibility During Shipment

• If tracking information shows that the parcel has been delivered, responsibility for the package lies with the customer.

• Please ensure your address details are correct; any address errors must be reported within 24 hours of placing the order.

Contact

For any questions about shipping or delivery, please contact us at Info@olivergrace.com.